So I've been away from the reference desk for a few weeks. We're finalizing our move, and I've been needed elsewhere. However, with the end of the year crushing down on us quickly, there are a lot of us trying to use up floating holidays. Story short, I was on the reference desk yesterday afternoon.
And I saw a gentleman who I'd helped in the past who was trying to get custody of his step-children. Not to get too specific (and not that I know a lot of specifics), but he's trying to get these kids away from a bad situation.
I and the head of reference helped find all the forms he needed to fill out so that the courts could do what they needed to do. Since he's not a blood relative, he needs to make sure that he cross all his 't's and dots all his 'i's.
So yesterday I found out that he's been able to get weekend custody of the young man involved (he already has the twin teenage girls [who are just awesome kids]) and if that goes well he may be able to get more.
It felt so good to hear from him and know that the information I gave him was helping him and his situation.
It's always nice to know that what you're doing matters, isn't it?